Payment is only released to the expert after the student clicks "Approve Payment" and is satisfied with the work. Until then, the money is held securely.
You can chat with the expert for corrections. If still unsatisfied, you can cancel the assignment and your payment remains secure.
The payment is securely held via Paystack and is fully refundable if the assignment is canceled or there are issues.
Yes. Payment is only released after the student approves the work. If a student refuses unfairly, admins can step in to resolve it.
Currently, there are no built-in plagiarism checks, but experts are expected to provide original work. (We plan to add tools in the future.)
A student posts assignments; an expert does the work. You can have both accounts if you want.
Yes, you can use both roles.
Experts see new assignments on their dashboard and get notified by a bell icon.
Yes, students can rate experts after each assignment.
Not yet, but this feature is planned for the future.
We support MoMo, Telecel Cash, AT Money, and bank ATM cards.
Yes, Edumate takes a 1% commission from expert payments.
Not yet, but we plan to add budget ranges soon.
Yes, students and experts can negotiate prices using the chat feature.
If there’s a problem, click the red ‘Report’ button to lodge a complaint. The refund process starts after a 24-hour review period.
The assignment is voided and not valid for payment if submitted late.
Not officially, but you can inform the expert via chat.
Disputes can be filed using the report section. Admins review and resolve complaints.
Payment is released after a 24-hour review period, but this may be updated.
No, there’s no time limit yet, but this may be added in the future.
Not yet, but a mobile app is in development.
Yes, you can edit assignments after posting.
Yes, there’s a built-in chat feature for direct communication.